slumbersuite.ie Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described by privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Contact Details or other details to help you with your experience.


When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Open a Support Ticket or provide us with feedback on our products.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

To quickly process your transactions.

To ask for ratings and reviews of services or products

To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user's preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate, to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

We share your information with the following third parties:

If you sign up for our newsletter, we share your information with Mailchimp. Mailchimp is a marketing automation platform and email marketing service which we use to send promotional information. When you sign up with Mailchimp, you will receive an email to opt-in to our newsletter.

We share your name, delivery address & phone number with An Post or Fastway couriers (depending on which is used for your order) so they can deliver your order.

We automatically track certain non-personally identifiable information based on your behaviour on our website with Google Analytics. This information includes the website/URL your are coming from, the website/URL you go to, your general location (ie city/town you are in), type of browser & device you are using and your IP address. This helps us improve the content & functionality of our website.

We also use Google Adwords tracking feature. Again, this does not collect any personally identifiable information about you but lets us know whether sales are coming from Google Adwords or not

Third-party links

We do not include or offer third-party products or services on our website.

 

Payment

If you choose a direct payment gateway (such as Stripe or Paypal on our site) to complete your purchase, the payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. We may collect and store limited payment information from you, such as payment card type, expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third party payment processor (Stripe or Paypal).

 

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

 

You can change your personal information:

• By logging in to your account


Contacting Us


If you have any questions regarding our privacy policy, you may contact us using the information below.

Slumber Suite

Unit 2, The GreenPark Building

Greenhills Industrial Estate

Walkinstown

Dublin 12

Ireland

 

support@slumbersuite.ie

 

+353 01 4507496